Terms of Use

1. Acceptance of these terms

These Terms of Use (the "Terms") govern your access to and use of the website at cloudcitycomputing.com (the "Website"), operated by Cloud City Computing, LLC ("Cloud City Computing", "we", "us", "our"). By accessing or using the Website you agree to these Terms. If you do not agree to them, do not use the Website.

2. What this website is, and is not

The Website is informational. It describes who we are, the kinds of software we build, and the systems we build and run for ourselves.

Nothing on the Website is an offer capable of acceptance, a quotation, a proposal, a statement of work, a specification, or a commitment to provide anything. Contacting us, submitting the contact form, or exchanging messages with us does not create a contract, an engagement, a partnership, a joint venture, an agency, or an employment relationship, and does not oblige either of us to proceed. Any work we do for you will be governed solely by a separate written agreement signed by both parties, and if anything in that agreement conflicts with anything on the Website, the signed agreement controls.

3. No professional advice

The content on the Website is general information. It is not professional, technical, architectural, security, financial, or legal advice, and it is not a substitute for advice from a qualified professional who understands your circumstances. Do not rely on it as the basis for any decision without seeking that advice.

4. Acceptable use

You agree not to:

• use the Website in any way that breaks the law or infringes anyone's rights;
• attempt to gain unauthorised access to the Website, its server, or any connected system, or probe, scan, or test the vulnerability of any of them without our prior written authorisation;
• interfere with or disrupt the Website, or impose an unreasonable load on it;
• use any automated means to scrape, harvest, copy, or index the Website beyond what a conventional search engine crawler does in accordance with our robots file;
• introduce any virus, malware, or other harmful code;
• use the contact form to send advertising, solicitations, bulk messages, or anything unlawful, abusive, defamatory, infringing, or deliberately false;
• misrepresent your identity or your affiliation with any person or organisation.

We may block access, remove content, and take any other step available to us, including reporting conduct to the appropriate authorities.

5. Statements about our software

The Website describes two systems we build and run for ourselves, Cloud Codex and quartermaster, including architectural detail, technical figures, and specifications. Those descriptions reflect those systems as they were when the page was written, and both systems change. Features, behaviour, availability, and technical details may change at any time without notice, and any statement about what we intend or plan to do is not a commitment. Nothing in those descriptions is a warranty, a representation, or a guarantee of performance, and you should not rely on them as a specification.

6. Software licences are separate from these terms

Cloud Codex is made available under the Cloud Codex Source-Available License. Your rights to obtain, use, modify, or run that software are governed solely by that licence and not by these Terms. Commercialising it in any form, including offering it as a hosted service and selling or distributing it as part of a product, requires a separate written licence from us. Nothing on the Website grants you any right to Cloud Codex beyond what that licence gives you.

quartermaster is private. It is not offered for sale, licence, subscription, or download, and nothing on the Website grants you any right to it. The page describing it exists to show how we build, not to sell you the thing described.

7. Intellectual property

The Website and its contents, including its text, design, layout, diagrams, illustrations, photographs, and the code that renders it, are owned by Cloud City Computing, LLC or its licensors and are protected by copyright and other laws. "Cloud City Computing", "Cloud Codex", "quartermaster", and our logos are our trade names and marks.

We grant you a limited, revocable, non-exclusive, non-transferable right to view the Website for your own personal or internal business purposes, including evaluating whether to work with us. You may not copy, reproduce, republish, frame, mirror, sell, or create derivative works from any part of the Website, or use our names or marks, without our prior written permission. This section does not restrict anything the Cloud Codex Source-Available License permits you to do with that software.

8. What you send us

Please do not send us confidential or sensitive information through the contact form. It reaches an ordinary email mailbox. Unless and until we have signed a confidentiality agreement with you, anything you send us through the Website is not confidential and is not subject to any obligation of confidence on our part.

In particular, do not send trade secrets, credentials or access keys, health information, financial account numbers, government identification numbers, or anything belonging to a third party that you are not free to share. You confirm that what you send is yours to send and is accurate, and you grant us permission to read, store, and use it for the purpose of responding to you and considering the work you are describing. How we handle contact form submissions is set out in our Privacy Policy.

9. Third-party websites

The Website links to websites we do not operate or control, including LinkedIn, GitHub, and the websites of organisations we work with. We provide those links for convenience. We are not responsible for the content, accuracy, security, or practices of any third-party website, a link is not an endorsement, and your use of those websites is governed by their terms, not ours.

10. Availability

We may change, suspend, or discontinue any part of the Website at any time without notice, and we may restrict access to it. We do not promise that the Website will be available uninterrupted, timely, secure, or error free.

11. Disclaimer of warranties

The Website and all content on it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from a course of dealing or usage of trade.

We do not warrant that the content of the Website is accurate, complete, current, or free of errors, that the Website is free of viruses or other harmful components, or that any defect will be corrected. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

12. Limitation of liability

To the maximum extent permitted by law, Cloud City Computing, LLC and its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or relating to your access to, use of, or inability to use the Website, whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of those damages.

Our total aggregate liability for all claims relating to the Website will not exceed one hundred United States dollars (US$100). Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of the above may not apply to you, and nothing in these Terms limits liability that cannot be limited by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Cloud City Computing, LLC and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website, your breach of these Terms, or your violation of any law or the rights of any third party.

14. Governing law and where disputes are heard

These Terms and any dispute arising out of or relating to them or to the Website are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. You and we agree to the exclusive jurisdiction and venue of the state and federal courts serving Lehigh County, Pennsylvania, and each of us waives any objection to those courts on grounds of venue or inconvenient forum.

15. General

If any provision of these Terms is held to be unenforceable, that provision will be enforced to the greatest extent permitted and the remaining provisions will stay in full effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent, and we may assign them in connection with a merger, acquisition, or sale of assets.

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Website, and they replace any earlier understanding about it.

16. Changes to these terms

We may revise these Terms from time to time. The current version always appears on this page with its date at the top, and it takes effect when posted. If you continue to use the Website after a change, you accept the revised Terms.

17. Contact

Questions about these Terms go to support@cloudcitycomputing.com.